30 Day Guarantee

The 30 Day Guarantee provides new Fitness, Corporate, and UNC Employee members with the opportunity to fully explore the membership option they have chosen, while still maintaining an option to terminate the membership within the first 30 days of their membership. Assuming appropriate notice and timing of cancellation during the 30 Day Guarantee period, the member will receive a full refund of the enrollment fees, if applicable, and will only be responsible for one full month of membership dues.

Additionally, all memberships are month-to-month with no long-term contracts. If the member decides at any time after the first month, for any reason, that it would be best to end the UNC Wellness Center membership, the member can do so by providing appropriate notice within 30 days.

Cancellations

Memberships are month-to-month and can be canceled at any time with appropriate notice.  To cancel, a member can notify the Membership Office to provide the required written notification.  The cancellation will go into effect once all documentation is completed and approved by appropriate UNC Wellness Center staff at least 30 days prior to the beginning of the next billing cycle. If the documentation is not completed and approved at least 30 days before the billing cycle, the cancellation may not take effect until the beginning of the following billing cycle.

UNC Wellness Center management reserves the right to terminate a membership for any reason. Management would typically make this determination only when member dues are not paid or when member (or member family or guest) behavior is grossly or habitually in violation of UNC Wellness Center regulations.

Individuals who re-join the facility within a year of their effective cancellation date and who have previously paid the initial enrollment fee are not required to pay the initial enrollment fee again.